Rate Review
The TBOUR has authority to render a ruling on the current rates of a Tennessee Utility System.
Protest:
- Within thirty (60) days of Utility's Fiscal Year End, a customer may file a rate protest with the commissioners of the utility , stating their opinion and including their reasoning, for determining that the published rates are too high or too low.
- After review by the utility district commissioners, an appeal may be made to the TBUR by written request within thirty (15) days of the decision of the utility's governing body.
- All information submitted in the appeal must be legible and submitted to Utilities@cot.tn.gov.